Quality customer service is extremely important. According to a study by Accenture, 52% of customers who’ve had a bad customer service experience with a company stopped buying their products and services. Plus, an estimated $1.6 trillion worth of business in the U.S. is lost for the same reason. We’ve compiled a list of 17 examples…

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Source: http://fitsmallbusiness.com/bad-customer-service-examples/